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Welcome to InterDat, Internet Data
Express! We appreciate the opportunity to serve you as your web
hosting company and look forward to many rewarding years of expert
support and efficient service.
This Operational Manual is not a
complete documentation of all the many features, services and
products available to you, however, it is meant to serve as a quick
guide and startup reference for the most common procedures you will
need to start using your website effectively. In most instances it
will be all you may ever need.
If you do need other instructions or
support, please contact us at any time. We are here to help you have
the most rewarding and profitable web experience available and will
always do all we can to provide help, support and the best web
hosting service available anywhere.
Support
Let’s get started with your setup!
By now you have most likely already
received your new username and password to access your website
account. Please keep them in a safe place.
FTP Files & Programs
To upload files (.html, .php, .ccs,
.mpg, .mp3, etc.) to your website, use any number of FTP programs
available. CuteFTP (cuteftp.com) is a good example. You can also use
the File Manager in your Control Panel to upload and manage your
files. Be sure to always upload all of your general public files to
the
public_html folder (index.html,
page1.html, image. jpg, etc.). Images and other files can also be
uploaded to any directory within the
public_html
folder such as images, music,
reports, etc. These sub
folders or directories are also uploaded into this main public
access folder. The only time you will ever need to upload outside or
in front of this folder is when instructed to do so by a new program
manual you may be installing or other unique configurations.
First, remove the current "under
construction page" now existing in the
public_html
folder called
index.html.
It was placed there to let you and any early visitors know that your
new website is working and temporarily under construction. Replace
the current
index.html
file with your own
index.html
file.
Control Panel
To setup email accounts, use the File
Manager for uploads to your website, password protect directories,
configure error pages, add sub domains, access your MySQL database
center, add FrontPage extensions for use with Microsoft FrontPage,
check stats and number of visitors, add a Chatroom, Guestbook, Blog
or Bulletin Board, configure CGI programs, add Scripts, a Shopping
Cart or other functions, you will need to enter your website Control
Panel.
To enter your Control Panel type the
following into your web browser URL address window:
http://your-domain-name.com/cpanel
(Of course, "your-domain-name.com"
should be replaced with your actual domain name followed by /cpanel.
Enter your root username and
password.
Setup Email Accounts
To setup an email account, login to
your Control Panel and click "Mail".
When the Mail Manager Main Menu
appears, choose "Add/Remove/Manage Accounts".
At the bottom of the page click "Add
Account".
When the Add Mail Account window
appears, type only the first generation name of your email address
(bob, mary, sally, sales, contact) into the first window on the left
of your domain name (already entered after the @ sign).
Next enter a password you wish to use
for this email address.
You can also adjust the amount of
space you wish to use for email for this account. The default
setting is 10 M.
Note: Email uses up a portion of your
website space until it is downloaded so you may want to experiment
with this setting if you do not check your email daily. It is also
recommended that you always download all email from the server to
your computer email program (Outlook Express, Outlook or others). If
there is a tool option to "keep email on the server" it is not
recommended that you choose that option since you will soon use up
valuable account space. Most email programs are installed with this
option off.
Send & Receive Email
There are many ways to process your
email daily. One of the most common is using Microsoft Outlook
Express or Microsoft Outlook which comes installed on most Windows
based computers. The setup information used here is for Outlook
Express. If you have another program, the configuration will be
similar.
1. Open Outlook Express (or your favorite email
processing program) from your computer desktop.
2. At the top of the page, choose
"Tools/Accounts".
3. At the top of the window, choose "Mail".
4. At the top right, choose "Add/Mail"
5. Display name: Your Name, Company Name or other
options then "Next"
6. Email address: Your full email address
(name@your-domain-name.com)
7. Email Server Names should be set as "My
incoming mail server is a "POP3" server.
8. Incoming mail (POP3) server:
mail.your-domain-name.com
9. Outgoing mail (SMTP) server:
mail.your-domain-name.com
10. Account name: Your full email address (not
just the first generation name but the one you entered in Step #6).
11. Password: Enter the password you created for
this email address.
12. Next and then Finish.
Now close the email setup window and
go back to your email program and choose "Send/Receive". If your
setup is working properly the program will go through the send and
receive process. You can test your new setup by having someone send
you email.
Trouble Shooting:
If you cannot "Send" email,
your computer may be connected to the Internet by an ISP (Internet
Service Provider) that does not allow domain based SMTP email
sending. Many companies such as cox.net, sbglobal.net, and others
have adopted this policy to prevent abuse of their system by senders
of SPAM and monitor the amount of email you send. If you experience
a problem with your SMTP setup (Step #9) then contact your ISP tech
support and they will give you the required email configuration ("smtp.cox.net"
for instance) for you to use in Step #9 instead of "mail.your-domain-name.com".
Your POP3 should work without any such changes ("mail.your-domain-name.com).
Another way to send and receive
email, especially if you are out of town or away from your home or
office computer is to use the built-in Cpanel email program. Login
to your Control Panel and click "Webmail" then choose a program
(either Horde or SquirrelMail). While it’s faster and easier to use
a computer based program on a regular basis, this program is useful
when you are away from your computer.
Other Email Functions
Login to your Control Panel. Click
"Mail" and choose "Email Domain Forwarding" to send a copy of your
email to another email address. You still should always empty the
original email account if you use this service since a copy will
also be there and use up your valuable web space unless downloaded
regularly.
To control and virtually eliminate
all SPAM (unauthorized, annoying advertising), click BoxTrapper Spam
Trap and "enable" your email account. You can manage the account
(white or allowed list, black or blocked list) and other functions
to completely eliminate SPAM from ever reaching your inbox.
The "Default Address" setting is set
by default to "fail: No such address" to prohibit senders from
sending email to your "default" account that you may not have setup
to empty each time you receive your email. This can otherwise cause
your valuable web space to be used unnecessarily unless the
"default" account is emptied each day. Also if senders mistype your
correct email address, they will receive the message "No such
address" and know that their email send was unsuccessful.
Sub Domains
If needed, you can add sub domains to your existing
domain such as support.interdat.com. Click "Subdomain" in your
Control Panel to configure this feature.
Front Page Extensions
If you use Microsoft Front Page to design and manage
your website, you will need to activate the Front Page server
extensions. From your Control Panel choose, Front Page Extensions
and click "install".
Change Your Root
Password
If for any reason you need to change your root
access password, choose "Change Password" in your Control Panel.
Enter your current password and then your new password in each of
the two boxes. This will not affect any of your email account
passwords or password protected directories, but will only change
the root access to your website itself.
CGI Center
Here is where you can add elements to
enhance our website such as a simple text Guestbook (advanced
Guestbook is also available in your MySQL section) a page counter to
count the number of visitors to your home page, a clock and other
features. Login to your Control Panel and choose "CGI Center" and
choose the function you wish to add.
Scripts Library
Login to your Control Panel and choose "Scripts
Library". Here is where you can add programs for a number of uses
including a Website Blog, Bulletin Board (Forum for visitor
discussions), Editing and other tools.
Website Stats
Login to your Control Panel and
choose "Web/FTP Stats". Choose "Webalizer" to track visitors and
where they came from before they came to your website. This is
useful if you have links directing traffic to your website from
another website. It will let you know the success rate of those
links in addition to the overall success of your website traffic.
This is not a complete discussion of
all the many possibilities available, but at least the most common
uses of features to get started. If you need assistance with any of
these features or others that are available, please contact our
support team.
We look forward to many years of a
rewarding and efficient web hosting experience for you and wish you
much success!
InterDat, Inc.
P.O. Box 460822
Escondido, CA 92046-0822
800-385-0083
1-760-747-9551
Fax: 760-743-0791
support@interdat.com |
